Your rights and responsibilities: local interstate
When should I call MovingStar?
you need to move today, we can probably do that. If you require a
written in-home estimate, you should call about 7 days to 2 weeks
before your move. We generally just ask you to give us as much notice
as you can.
How long does MovingStar need for an in-home estimate?
Usually no more than an hour.
What are my responsibilities?
In brief ...
- Be present during the packing of your belongings.
- Take personal responsibility for jewelry and other high value items.
- Check and sign the inventory of your belongings.
- Ensure that no prohibited items are packed.
So what can or can't I take with me?
speaking, dispose of all flammable items, liquids, foods and other
items that should not be shipped. Anything that can deteriorate should
not be shipped. If you have a question about something, just call and
Anything that is definitely a no-go area?
mainly those things you might expect - drugs, alcohol, weapons,
ammunition. Shipping certain high value items or collections may
require you to purchase extra coverage.
What about my car?
of the time we can take your car(s), truck or SUV with the rest of your
belongings in the trailer or container. If this is not possible, we can
arrange for an alternate method. We do not transport cars as part of a
regular local move, however.
Suppose I pack myself?
not? But be aware of the potential problems. For instance, valuation
coverage will not pay out on goods packed by their owner, unless the
exterior of the box is damaged.
How long will MovingStar take to pack my goods?
Every home is different but we can normally pack a home in 1-2 days.
Can I leave my clothes in their drawers?
Yes, you can. Just be sure not to leave anything solid that can damage the piece.
How am I covered in case of damage?
things are covered by valuation. On local and interstate shipments you
receive valuation coverage of 60 cents per pound per article at no
cost. You may elect to purchase more valuation coverage by declaring
full replacement valuation for your goods. You are charged a premium on
the declared amount. The premiums vary with your type of move.